FAQ

“Booking Master Property Management System” is a software solution that assists hotels, resorts, and similar properties with day-to-day tasks and operations. These will typically include management and administrative tasks, with examples including reservations, front desk, housekeeping, maintenance, billing and invoicing, analytics and reporting, payment processing, performance analysis, and inventory management.

All of these activities can be labor and time-intensive, so the goal of Booking Master PMS system is to save hotel managers and their employees time and money.

The ultimate function of Booking Master PMS is to automatically consolidate data from all hotel departments for unified control, better decision-making and eliminating paperwork. Program integration (or interfacing) with external third-party systems, such as payment processors or revenue managers, is its fundamental feature. Therefore, further incorporation of digital marketing platforms, energy efficiency, reputation management systems, etc., through the “Booking Master PMS” will create even more value for hoteliers.

“Booking Master Property Management System” is increasingly important because the modern hospitality industry is technology driven. With bookings coming in from multiple channels, prices needing to be adjusted smartly for revenue management purposes, and customer service being a 24/7 endeavor, having PMS software can help to contend with these challenges.

“Booking Master Property Management System” will allow hotel staff to do away with paperwork and perform important tasks more efficiently. Additionally, it can help to reduce room vacancies and double bookings.

  • Reservation handling
  • Guest check-in & check-out
  • Front desk processes management
  • Customer data management
  • Channel management
  • Housekeeping management
  • Back-office management
  • Reporting & analytics
  • Order & Service Management
  • Billing & invoicing
  • Marketing support
  • CRM & Guest Communication
  • Maintenance management
  • Accounting and Revenue Management
  • Vendor Management
  • Live Guest Review
  • Cloud Based Centralised Booking
  • Restaurant with online order
  • Customer Data
  • Third Party Integrations
  • Pin Code wise Booing Density
  • Online Hotel Reputation Management
  • Real-time Analysis
  • Complete Monthly Report
  • Digital Marketing
  • Rate Management
  • Leads Management System
  • Multi-Property & Chain hotels management.
  • Occupancy based dynamic pricing
  • Boost online ratings
  • Track your hotel’s KPIs
  • Booking engine integration for your hotel website/FB page
  • Aggregated data on local market demand.
  • Point of Sale System
  • HR & Employee Management System.

Yes.  Booking Master PMS has the ability to manage a single property as well as multi properties.  If a particular client has multiple properties Booking Master will group properties into chains and simplify the property management tasks.

Yes.  Booking Master PMS has the ability to manage a single property as well as multi properties.  If a particular client has multiple properties Booking Master will group properties into chains and simplify the property management tasks.

One of the main causes of overbookings is having outdated information about your room inventory on different booking channels. These can be your own website, Online Travel Agencies (OTAs), or phone and email inquiries.
Booking Master will solve this problem by integrating with a channel manager, which is a tool that synchronizes your inventory and rates across all your distribution channels in real time. This way, whenever you receive a reservation or a cancellation from any source, Booking Master will update your availability on all other channels automatically, avoiding double bookings and missed opportunities.

  • Experience and reputation of the Company.
  • Services offered by the Company.
  • Whether the fee charged by the Company is affordable or not.
  • Location of the Company.
  • Website and online presence of the Company.
  • Customer care and quality of support provided by the Company.
  • Depth of experience and resources.
  • It’s important that the Company leverages state-of-the-art technology through automation by building a seamless process.
  • Whether the Company values a partnership or not.
  • Tailored approach instead of a “one-size-fits-all” approach to management.
  • The Company must understand your unique needs so that they can provide you with the tools to help you prepare the right plan to take care of your property.
  • The Company must have procedures in place to respond to maintenance and other unexpected problea ms that may arise.
  • The best PMS company is equipped with an entire team of dedicated professionals working efficiently.
  • It is essential to do a cost-benefit analysis of the fee charged by the PMS and the level of services offered.
  • Good communication and responsiveness are essential in property management.

“Quality is remembered long after the price is forgotten.” – Try our fully functional 15 days free trial to ensure that “Booking Master” PMS meets all your requirements. Please make the most of our free presentation, wherein our service providers will demonstrate the functionalities and features of all the services provided by Booking  Master PMS. 

Booking Master offers a seamlessly integrated all-in-one hotel management solution. Furthermore, the services under our various packages run independently. You can choose from the wide range of packages that Booking Master provides. Please, take a glance at our services at: https://www.bookingmaster.in/pricing/

Booking Master” PMS software pricing is customized based on the services availed under various packages. Click on this link to go through the boxes: https://www.bookingmaster.in/pricing/.

Booking Master” PMS software is customizable to your business needs.

Once you choose your “Booking Master” PMS software plan, our dedicated Customer Success Team will contact you and help you set up and train your staff. Training is free of cost and included for the lifetime of a client’s subscription.

“Booking Master” offers 24/7/365 phone and email support.

“Booking Master” PMS software is certified. All payments are handled with point-to-point encryption, so no “Booking Master” employee or ill-intended entity can access your guest’s full credit/debit card details.

At Booking Master, data and application security is one of the most important issues we pay attention to. We always provide the highest level of security with our hosting and technical infrastructure. In this field, we are constantly making the necessary updates in our system by constantly following the latest developments in the world.

The program is designed as simple as possible. After a few hours of training, you can easily learn the program. You can get 24/7 support from the customer representative of Booking Master in our support line where you get stuck.

Since Booking Master’s service is cloud-based, it is backed up multiple times at different locations.

Booking Master’s Technical Support team is with you with unlimited free support during your use of Booking Master. You can reach us by sending an e-mail to [email protected] / [email protected], or by phone at +91 6290251599

In Hotel accounting cash flows are tracked across departments and the hotel’s financial position is analyzed so that the balance sheets, profit and loss, and cash flows are all up-to-date.

Accounting makes budgeting, forecasting, or cost planning much more effective by ensuring profitability and helps in making data-driven decisions based on Financial Reports.

With the use of Booking Master’s Accounting Software, the whole accounting process is automated and there is no need to hire expensive Accountants. Booking Master’s Accounting Software will maximize your hotel’s revenues through a thorough review of the budget based on real-time information and will adjust profit forecasts accordingly.

Once the burden of executing all tasks related to accounting is reduced hotel owners can focus on more important things like operations and Business.

Booking Master’s Booking Engine can be easily integrated with any website. For this customizable templates will be used that can complement the User Interface and layout of the Hotelier’s existing website. 

All payments are sent to the host directly. As a Hotelier you can either collect the payment after the arrival of the guest or use one of the integrated payment gateways from the system itself.

No, Booking Master does not charge any commission. Neither from the Hotelier nor from the Guests on bookings. The Hotelier just needs to pay the subscription fee for Booking Master’s Booking Engine.

If guests book directly through your website, the Hotelier has more control over pricing and she can offer promotions that are exclusive to her website. This will increase the Hotelier’s revenue and build brand loyalty.
Direct bookings eliminate the commission fees that are typically charged by OTAs. So, it increases the Hotel’s profitability. Due to Direct Bookings hotels can collect and analyze guest data that can be further used to create targeted marketing campaigns and improve guest satisfaction.

It means the Hotelier’s PMS data is not saved on her Computer as it is prone to data loss. Rather the data is stored on the Hotelier’s servers in the cloud that Booking Master will manage on the Hotelier’s behalf. Thus, it will free the Hotelier from all unnecessary worries. The Hotelier would not be required to buy, install, or manage any hardware or software. All she needs is a browser and a reliable internet connection to access the PMS from any device.

There are a number of features that will increase the Hotelier’s Direct Bookings:
1) Booking Master’s Booking Engine is conversion-oriented. It involves just two clicks to arrive at the booking page. Next, the Booking Master only collects the minimum information that the Hotelier needs from her guest. This prevents the bounce back of guests.
2) Booking Master helps you understand your data and decodes your unique selling proposition and the market segment that is interested in your Hotel or Resort.
3) Booking Master helps you create last-minute value-added packages such as Early Bird Offers, Minimum Stay offers, Discounts, etc.
4) Booking Master helps you generate promotional codes to provide exclusive discounts in order to incentivize direct bookings from your booking engine for your loyal guests.
Build an email list over time (in line with the GDPR) and send out beautiful templates from the PMS with clear call-to-action messages.
5) Booking Master helps you with upselling. For instance, at the time of booking, the Hotelier can propose additional services like car rental, spa services, adventure sports packages, and sightseeing packages to the Hotelier’s future guests.
6) Booking Master helps you in taking advantage of social media like Instagram to promote your property.
7) The Booking Master provides the Hotelier with mechanisms for pre-stay and post-stay guest engagement to build customer relationships.

Booking Master’s Accounting Software automates and accelerates a hotel’s accounting processes, from entering transactions to creating invoices, tracking payments, and generating reports. It basically eliminates the problem of scattered and inaccessible Data. It makes budgeting, forecasting, or cost planning much more effective by ensuring profitability.

Yes, Booking Master’s PMS software has a full-featured maintenance module – it tracks incident priorities, staff assignments, and incident details. Booking Master’s PMS software is designed for the use of maintenance personnel.

Yes, Booking Master’s PMS software has a full set of housekeeping features. It will help the Hotelier track where she is in the housekeeping cycle.

Some top features to look for while choosing a property management system are as follows-
Whether it is:

  • Cloud-based
  • Integration with other softwares
  • Multifunctional
  • Self service interaction functionality
  • Easy reservation and upselling processes
  • Supports classic and dynamic price models
  • Helps detect repeat customers
  • Simplifies daily routines
 

Booking Master’s PMS software providers ensure that regular updates and upgrades are available for their clients.

Booking Master’s PMS  allows the Hotelier to run the hotel from anywhere. Booking Master’s PMS Service is optimized for all devices, including smartphones and tablet.
 

Booking Master’s PMS is an excellent way to automate and accelerate all the important processes at your Hotel like;

  • Taking and confirming bookings,
  • Managing reservations,
  • Generating bills and reports,
  • Check-in/out,
  • Room transfers,
  • Checking/editing availability,
  • Guest communications.