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Frequently asked questions

PMS (Property Management Software)
General

“Booking Master” Property Management System” is a software solution that assists hotels, resorts, and similar properties with day-to-day tasks and operations. These will typically include management and administrative tasks, with examples including reservations, front desk, housekeeping, maintenance, billing and invoicing, analytics and reporting, payment processing, performance analysis, and inventory management.

All of these activities can be labor and time-intensive, so the goal of Booking Master PMS system is to save hotel managers and their employees time and money.

The ultimate function of Booking Master PMS is to automatically consolidate data from all hotel departments for unified control, better decision-making and eliminating paperwork. Program integration (or interfacing) with external third-party systems, such as payment processors or revenue managers, is its fundamental feature. Therefore, further incorporation of digital marketing platforms, energy efficiency, reputation management systems, etc., through the “Booking Master PMS” will create even more value for hoteliers.

“Booking Master Property Management System” is increasingly important because the modern hospitality industry is technology driven. With bookings coming in from multiple channels, prices needing to be adjusted smartly for revenue management purposes, and customer service being a 24/7 endeavor, having PMS software can help to contend with these challenges.

“Booking Master Property Management System” will allow hotel staff to do away with paperwork and perform important tasks more efficiently. Additionally, it can help to reduce room vacancies and double bookings.

  • Reservation handling
  • Guest check-in & check-out
  • Front desk processes management
  • Customer data management
  • Channel management
  • Housekeeping management
  • Back-office management
  • Reporting & analytics
  • Order & Service Management
  • Billing & invoicing
  • Marketing support
  • CRM & Guest Communication
  • Maintenance management
  • Accounting and Revenue Management
  • Vendor Management
  • Live Guest Review
  • Cloud Based Centralised Booking
  • Restaurant with online order
  • Customer Data
  • Third Party Integrations
  • Pin Code wise Booing Density
  • Online Hotel Reputation Management
  • Real-time Analysis
  • Complete Monthly Report
  • Digital Marketing
  • Rate Management
  • Leads Management System
  • Multi-Property & Chain hotels management.
  • Occupancy based dynamic pricing
  • Boost online ratings
  • Track your hotel’s KPIs
  • Booking engine integration for your hotel website/FB page
  • Aggregated data on local market demand.
  • Point of Sale System
  • HR & Employee Management System.

Yes.  Booking Master PMS has the ability to manage a single property as well as multi properties.  If a particular client has multiple properties Booking Master will group properties into chains and simplify the property management tasks.

Yes.  Booking Master PMS has the ability to manage a single property as well as multi properties.  If a particular client has multiple properties Booking Master will group properties into chains and simplify the property management tasks.

  • Experience and reputation of the Company.
  • Services offered by the Company.
  • Whether the fee charged by the Company is affordable or not.
  • Location of the Company.
  • Website and online presence of the Company.
  • Customer care and quality of support provided by the Company.
  • Depth of experience and resources.
  • It’s important that the Company leverages state-of-the-art technology through automation by building a seamless process.
  • Whether the Company values a partnership or not.
  • Tailored approach instead of a “one-size-fits-all” approach to management.
  • The Company must understand your unique needs so that they can provide you with the tools to help you prepare the right plan to take care of your property.
  • The Company must have procedures in place to respond to maintenance and other unexpected problea ms that may arise.
  • The best PMS company is equipped with an entire team of dedicated professionals working efficiently.
  • It is essential to do a cost-benefit analysis of the fee charged by the PMS and the level of services offered.
  • Good communication and responsiveness are essential in property management.

“Quality is remembered long after the price is forgotten.” – Try our fully functional 15 days free trial to ensure that “Booking Master” PMS meets all your requirements. Please make the most of our free presentation, wherein our service providers will demonstrate the functionalities and features of all the services provided by Booking  Master PMS. 

Booking Master” PMS software is customizable to your business needs.

Some top features to look for while choosing a property management system are as follows-
Whether it is:

  • Cloud-based
  • Integration with other softwares
  • Multifunctional
  • Self service interaction functionality
  • Easy reservation and upselling processes
  • Supports classic and dynamic price models
  • Helps detect repeat customers
  • Simplifies daily routines
 

Booking Master’s PMS software providers ensure that regular updates and upgrades are available for their clients.

Booking Master’s PMS  allows the Hotelier to run the hotel from anywhere. Booking Master’s PMS Service is optimized for all devices, including smartphones and tablet.
 

Booking Master’s PMS is an excellent way to automate and accelerate all the important processes at your Hotel like;

  • Taking and confirming bookings,
  • Managing reservations,
  • Generating bills and reports,
  • Check-in/out,
  • Room transfers,
  • Checking/editing availability,
  • Guest communications.

To be notified about new hospitality solutions, please contact Booking Master’s Sales Team at  [email protected] and you’ll be added to Booking Master’s contact list.

Yes, Booking Master provides a website-building service. Host a property’s website after getting it designed by Booking Master. For more information on Booking Master’s web design service, please contact us.

Once the Hotelier purchases Booking Master’s software, it is licensed to the property name and address. All software and hardware is non-transferable.

Booking Master caters to the Hotel Industry with top-notch features. Booking Master’s has reliable customer service.

Booking Master offers free training at any time. Booking Master listens to its customer’s needs and consistently provides updates and new features that are requested.

Booking Master’s ultimate goal is to be a trusted partner that our Hoteliers can rely upon. The objective is to help Hoteliers generate more revenue and touch the skies in the Hotel Industry.

Booking Master has received reviews that its system is very user-friendly. It is worth noting that Booking Master provides unlimited training and support – available at any time – free of charge.

Booking Master Software is 100% cloud-based. It allows hoteliers to access and manage reservations, run reports, and manage their Hotel/Resort from any device be it a mobile or desktop device with an internet connection.

Booking Master routinely imports Guest Profiles and reservations from other Property Management Systems.

  • Centralized Reservation
  • Front-desk management
  • Back-office management
  • Room management
  • Channel and Revenue management
  • Data collection and analysis
  • Inventory Management
  • Vendor Management
  • House Keeping Management
  • Staff Management
  • Complete Monthly Report

A good PMS like Booking Master is considered to be the backbone of a hotel. It helps hotels to:
-seamlessly manage guest reservations,
-centralize all guest bookings
-give up-to-date inventory information,
-manage online third-party sales channels,
-manage revenue effectively using key performance indicators like ADR (average daily rate) RevPAR (revenue per available room) and GOPPAR (gross operating profit per available room).
-automate front-desk Operations
-manage guest loyalty programs
-manage and monetize guest data for Hotel
-provide quality reports with advanced analytics

Centralised Booking System
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Accounts
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Inventory
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Staff Management
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Banquet Management
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Review Management
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Restaurant Management
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POS (Point of Sale)
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Housekeeping
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Channel Manager
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Revenue Management
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Digital Marketing
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Reputation Management
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OTA Onboarding
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Hotel Service Experiance Audit
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GMB Service
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Property Photoshoot
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Website
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Booking Engine
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WhatsApp & SMS Service
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Create Video & Collaborate with Influencers
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Training & After Sale Service
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Privacy & Data Security
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